Finding the Right Answer Quickly
We've organised this FAQ around the questions that come up most at the cashier desk — account registration, wallet deposits, withdrawal verification, and getting back into your account on mobile. Each answer reflects how the platform actually works, not a generic script. For deposits, the flow starts in your bKash, Nagad, or Rocket app: you send to the account number shown at
checkout, confirm with your PIN, and the credit appears in your gobhui wallet once the transfer clears. Withdrawals go through a short verification step where we match your wallet number to the one on your account before releasing funds. If your question isn't covered here, our support team is reachable via live chat directly from the lobby.
- bKash
- Nagad
- Rocket