Reference

Terms That Govern Your gobhui Account

These terms set out what you agree to when you open and use a gobhui account, including how deposits via bKash, Nagad, and Rocket are handled and what applies in your region.

Account eligibilitybKash, Nagad, Rocket paymentsWithdrawal conditionsAccount securityApplicable jurisdiction
gobhui Terms That Govern Your gobhui Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on gobhui to ask about a specific clause, a payment dispute, or an account restriction under these terms.
Email Support Send a written query to our support address for formal term-related requests, including account closure or wallet verification disputes.
Account Help Centre The Help Centre on gobhui covers common terms questions — payment rules, account limits, and what happens when a withdrawal is held for review.
HOW WE OPERATE

How gobhui Handles Your Account Data

Your account data is stored securely and used only to operate your gobhui account, process payments, and meet any verification requirements. We do not sell your personal information. You can request a copy of your data or ask for your account to be closed by contacting support directly — we will action that request in line with applicable regional requirements.

Payment Data

bKash, Nagad, and Rocket transaction records are retained for verification and dispute resolution. We do not store your full wallet PIN or mobile banking credentials.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

We keep account and transaction records for as long as required by applicable law in your region. Closed accounts are archived, not deleted, for the legally required period.

Your Rights

You can request access to your account data, ask us to correct inaccurate records, or raise a complaint about how your information has been handled — all via our support channels.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

Access and eligibility depend on your local law and the regions gobhui currently serves. Check that online gaming is permitted in your jurisdiction before opening an account.

Withdrawals are held until the wallet name matches your registered profile. Contact support with your bKash account details and we'll walk you through the verification step.

No. These terms allow one account per person. Duplicate accounts are a breach and may result in both accounts being suspended and balances reviewed.

Send a data request through live chat or email support. We'll confirm your identity and provide the relevant records in line with applicable regional requirements.

We post updates on this page. Continuing to use your account after a change is posted means you accept the revised terms. We recommend checking this page periodically.

Contact support via live chat or email and request account closure. Any pending withdrawals to Nagad or Rocket will be processed before the account is archived.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.